Author Archives: smeade

I have moved the PlaybookIQ blog to the Synap Software servers. The PlaybookIQ product blog is now at: https://synapsoftware.com/crm.

Rails Rumble is a “48 hour design/develop/deploy competition”. The 2008 Rails Rumble is the weekend of October 18th and 19th (GMT) and the Rails Rumble blog is now online. The organizers explain the rumble this way. For those of you who weren’t involved last year, the Rumble is a 48 hour design/develop/deploy competition. Basically, youContinue reading “Rails Rumble”

From an article I wrote in 2006, here are some ways small software companies should rejoice in and respond to the Innovator’s Dilemma. Listed here are principle causes of company failure as identified by Christensen. In response to each one, I have identified how these pitfalls can be avoided, and indeed exploited, by small softwareContinue reading “The Innovator’s Dilemma”

Morph Labs and FiveRuns Partner Mor.ph is a scalable cloud-computing deployment “Platform as a Service (PaaS) ” with features like backups, distributed processing, and 99.9% reliability built-in. FiveRuns “provides simple and affordable products for monitoring Rails applications and their supporting infrastructure.” I have used both companies’ products and services and am excited to see theyContinue reading “Developer Notes: Mor.ph and Five Runs”

NetBeans Started using NetBeans for development this week. So far, so good. Things I have found useful: Inline, real-time syntax error checking (no more missing ‘end’ statements or misspelled keywords at test or runtime – catch them while typing and in the ‘flow’ instead). Code completion, including model attributes (was that attribute name “mac_enabled” orContinue reading “Developer Notes: NetBeans, ScreenFlow, and Viddler”

Here is a summary of PlaybookIQ updates this week. List Export PlaybookIQ users can search by any contact field, by tag, and by combination of tags. The search results can then be exported as a csv file. This is a powerful way to create lists for email or postcard mailing providers such as Vertical Response.Continue reading “This week in PlaybookIQ – Export Lists, Live Search, Flexible CSV Import”

Here is a summary of PlaybookIQ updates this week. List Export PlaybookIQ users can search by any contact field, by tag, and by combination of tags. The search results can then be exported as a csv file. This is a powerful way to create lists for email or postcard mailing providers such as Vertical Response.Continue reading “This week in PlaybookIQ – NetBeans, Viddler, Screenflow, Export Lists, Live Search, Flexible CSV Import”

Here is how to segment your contacts and export a list the segment as a list. You may want to do this in order to create a mailing list from which to invite VIP contacts to a special event or to create a list to send to your bulk email provider. 1.) Enter criteria onContinue reading “New Feature: Export a Segmented List in PlaybookIQ”