Here is a site for small business marketers and anyone responsible for customer relationship management to check out. SmallBizCRM.com is described by its founder, Perry Norgarb, as “Your Small Business CRM & Contact Management Software Resource Center”.
There is a lot more content yet for me to look through before doing a full review, but at first glance SmallBizCRM seems to have covered most of the bases when it comes to discussion of understanding, selecting, and using CRM and contact management tools.