Archive for September, 2008

Share Documents in PlaybookIQ

Monday, September 29th, 2008

 

You can now store and share documents in PlaybookIQ.  This makes for a convenient place to store coaching documents, product sheets, proposals, invoices, or any documents that relate to a contact. 

Attached documents are shared with everyone on your team (unless the contact is ‘private‘, then only you can view the document).

To use this new feature, simply click the ‘attach’ link in the contact’s ‘Document’ section. Find out more at the PlaybookIQ help center.

To try it out, sign into your Playbookiq account or sign up for an account for free.

Your PlaybookIQ Tasks for Today: Email Reminders

Friday, September 12th, 2008

 

Heres a simple new feature that can make your work a bit easier.  To get daily email reminders of your tasks due simply click ‘Edit’ in the top right of the application to open your user profile.  There, you will see a new profile item, “Email Reminders”.  This was a highly requested feature that we think you will find useful.

Private Contacts

Friday, September 12th, 2008

You can now mark a contact private so that others on your team cannot view it.  By default, contacts are private to your company and others in your account can see all contacts in your account.  

To mark a contact private, simply mark the “Private” checkbox when entering or editing a contact.  Only the contact owner can mark a contact private.  (The person who first creates the contact is the contact owner.)  The private setting extends to comments and tasks on the contact as well.  We hope you find this new feature useful.

Sample Data

Sunday, September 7th, 2008

The best way to see what a software product can do and to tell if it’s a fit for your needs to see it populated with data.  In some applications you get “preview” screenshots which are sample data presented as static images where your real data will eventually show up when entered.  The preview screenshots are better and more helpful than looking at a blank-slate.  But, they don’t let you get your hands on data and see how the app actually functions.

So, instead of static screenshots to fill in the blank-slate, we now provide each new PlaybookIQ account will sample data.  When a new account is created, you will see a sample contact.

That contact will be assigned to a sample playbook, sample tags and a sample task.  Go ahead and click around in the sample contact.  Complete a step in the playbook to see how 1) the contact is automatically moved to the next step, 2) a comment is automatically added to history and 3) the user responsible for the next step will see it due on their dashboard and calendar.

We hope you agree that sample data is a great way to get hands on experience with PlaybookIQ.

New Help System

Sunday, September 7th, 2008

PlaybookIQ help is now available the new PlaybookIQ Help Center.

There, product information is organized in what we think is a helpful and informative way. You’ll find a new “Getting Started” section that should help you get up and running in no time.  We hope you agree this is a helpful addition to PlaybookIQ and, as always, we welcome your feedback.

 

You can find the help center at http://help.aboutplaybookiq.com.